Visiting us for help

Gayton Road: Housing and social services

If you're worried about becoming homeless, call Housing advice. You can also call Housing advice if you are already homeless. It's the quickest way to get support and advice from us. You can call Housing advice on: 020 8424 1093 (select option 1).

You talk to a duty Officer on the phone. If you're eligible and have a priority need, we may provide temporary housing. Over 95% of all cases get sorted over the phone.

If you have been given an eviction notice, please complete the homeless form. You should do this as soon as possible. You should call the Housing advice line if your eviction is within five days.  A duty officer will talk you through your options. They will assign you a case officer, based on your circumstances. For emergency contact details, see our contact us page.

The Gayton Road centre is where some staff members in social care and Housing Needs are based. In the few cases that need an appointment, it will be at Gayton Road. A duty officer will tell you whether an in-person appointment is needed.

What help can you get at Gayton Road

Services are only provided at Gayton Road for people who:

  • Are highly vulnerable.
  • At risk of homelessness.
  • Don’t have the knowledge of how to use the internet and are at risk of homelessness.
  • Are fleeing domestic abuse.
  • Are rough sleeping and have no access to a phone.
  • Are concerned about the welfare of a child.
  • Are concerned about the welfare of a vulnerable adult.
  • Have an appointment with a social worker.

Don't have a telephone?

If you do not have access to a telephone then you can access a telephone at our Gayton Road site. The opening times are: Monday to Friday 9am to 5pm.

Getting to Gayton Road

  • 6 Gayton Road, Harrow, HA1 2FB.
  • View directions on Google Maps
  • By Train: Harrow on the Hill is a 6-minute walk.
  • By Bus: The nearest bus stop is Harrow Town Centre served by bus routes 182, 186, 223, 258, 483, H10, H14, H17, and H18. Harrow Bus Station has more routes and is a 6-minute walk away.
  • Parking is available nearby at Davy House. View parking charges.

Gayton Road location