Housing Benefit and Council Tax Support reviews

We will review and re-assess your Housing Benefit and/or Council Tax Support claim to check:

  • the information on the claim is correct
  • the information on the claim is up-to-date

To review your claim we may send a form by post or visit your address.

You may be asked to provide documents to confirm your current circumstances.

How to provide documents

If you get a letter asking you to provide documents, please:

  • read the letter carefully
  • make sure you provide all of the documents requested
  • upload the documents via evidence upload form

This will help us to process you review as quickly as possible.

You can submit documents at Greenhill Library where staff are available to help if you use the self-scanners.

Greenhill Library

Perceval Square

College Road

Harrow

HA1 1GX

Using these channels will ensure your documents are quickly matched to your claim.

You will need to write your claim reference number (a 7-digit number) on any documents you provide. You can find this number on any letters from us.

For guidance on the types of evidence we will accept, see providing evidence for Housing Benefit and Council Tax Support.

If you cannot provide the evidence required on time, contact us using the Benefits General Enquiry form

Housing Benefit policies

For detailed information on our Housing Benefit policies, download the relevant policy: