A relative, friend or solicitor of the deceased should inform us of the death. They should inform us as soon as possible, using one of the methods below.
Tell Us Once service
If you register the death at the registry office, you will get a unique Tell Us Once reference number.
You can use this to inform all the relevant government departments, including Council Tax, in one transaction.
Report a death directly to the Council Tax department
In most cases, the 'Tell Us Once' scheme or Registrar of Deaths will inform us. If the information is received another way, there is no automatic sharing of information between the Council Tax office and other Departments. If you only need to inform the Council Tax department of the death, you can let us know directly.
We will need to know:
- the name of the deceased persons and the date they died
- the address where they lived
- the names and addresses of executors or administrators to the will
- the name and address of an appointed solicitor if you prefer the council to deal with your solicitor directly
- any other properties that the deceased person owned in Harrow, even if they are currently let out or empty
If you do not have all the information at once, you can provide it later.
What happens after the death is reported?
If the property was occupied by one person
If the taxpayer lived alone, the property may be exempt from Council Tax until the earliest of one of the following:
- the date probate is granted
- the property is re-occupied
- the tenancy ends
- the property is sold
If the property is rented, then the liability for the estate will end on the date the tenancy ends.
You will need to inform us of when one of the above events occur using the General enquiry form.
If an exemption is granted, the council may contact the executors to review the case.
If the property was occupied by two adults
If the deceased person was jointly liable for Council Tax with another party and Council Tax Support was in payment, we will close the original Council Tax Account. We will open a new account for the remaining liable persons.
If there is a credit on the closed joint account, we will transfer it to the new account. A 25% discount may also be given to the remaining partner, for details see single person discount.
If the property was occupied by more than two adults
If the property was occupied by more than two adults, you will need to confirm the names of the people occupying the property. Please send the details using the general enquiry form. You can also find out if you qualify for a discount or exemption.
If the property has been sold
If the ownership of a property is transferred to a beneficiary of the will, after the probate exemption is granted (up to six months), the responsibility for the Council Tax will then pass to the beneficiary.
If for any reason after probate has been granted the property remains under the control of the estate for more than six months, a full council tax charge is due. The executor is responsible for making payment of the council tax. The executor is not personally responsible for Council Tax charges, and payment should be made from the deceased estate.
If payment cannot be made until the property has been sold, then in some cases we can suspend collection. This depends on either the provision of a solicitor's undertaking or we put a charge on the property. This may involve additional costs.
When probate has been granted
Once probate is granted, you must tell us when ownership is transferred / registered on Land Registry. This is so that we can keep our records up-to-date.
We will need to know the name, address, and contact details of who is dealing with the estate so we can send bills to the correct person.
You can send the details using our Evidence upload form.
If it remains unoccupied from the date of probate, there is a further exempt period of up to 6 months. This will end if:
- the property is sold.
- the property is reoccupied as someone’s sole or main residence.
Executors
Executors are the people appointed in the will to deal with the estate of a person who has passed away. The will, or letters of administration, advise if you have been appointed to be the executor of the estate. When probate is granted a document is issued to the executor providing them with the authority to deal with the estate.
Requesting a refund on overpaid Council Tax account
If there is a credit on the account at the date of death, we will need:
- a completed refund form
- a copy of either the grant of probate, will, or letters of administration
For details see Request a Council Tax Refund.
Multiple homes
If the deceased person owned more than 1 property in the borough, we will need to be told about each address. The exemption will not necessarily apply if the property was not being used as their sole or main residence. You can send the details using the Evidence upload form.
When there is no will
You will need to seek letters of administration. View more information on wills, probate and inheritance.