Visiting the Council

Gayton Road: Housing and Social Services

All of our services can be contacted online, including: 

Homelessness

If you're worried about becoming homeless, or are already homeless, call Housing Advice. It's the quickest way to access support and advice from the council:

Housing Advice: 020 8424 1093 (select option 1)  

You'll be assessed over the phone by the Duty Officer. If you're eligible and a priority need, we may provide interim accommodation. Over 95% of all cases are dealt with over the phone.

If you have been served with an Eviction Notice, please complete the webform as soon as possible. Or call the Housing Advice line if your eviction is within 5 days.  The Duty Officer will assess your case and allocate a Case Officer, depending on your circumstances.

For emergency contact details, see our Contact Harrow Council page

The Gayton Road centre is where some staff in social care and Housing Needs are based. In the small number of cases where an appointment is needed, these will take place at Gayton Road.

The Duty Officer you speak to will advise whether a face-to-face appointment is needed.

What help can you get at Gayton Road

Services are only provided at Gayton Road for people who:

  • are extremely vulnerable and are at risk of homelessness
  • don’t have the knowledge of how to access or use the internet and are at risk of homelessness
  • are fleeing domestic abuse
  • are rough sleeping and have no access to a phone
  • are concerned about the welfare of a child
  • are concerned about the welfare of a vulnerable adult
  • have an appointment with a social worker

No telephone?

If you do not have access to a telephone then you can access a telephone at our Gayton Road site.

The opening times are:

Monday to Friday 9am to 5pm

Getting to Gayton Road

  • Address: 6 Gayton Road, Harrow, HA1 2FB
  • View directions on Google Maps
  • By Train: Harrow on the Hill is a 6-minute walk
  • By Bus: The nearest bus stop is Harrow Town Centre served by bus routes 182, 186, 223, 258, 483, H10, H14, H17, and H18. Harrow Bus Station has more routes and is a 6-minute walk away.
  • Parking is available nearby at Davy House (View parking charges)

Gayton Road Location