Anti-social behaviour

Some examples of anti-social behaviour include but are not exclusive to:

• Nuisance or inconsiderate neighbours
• Street drinking
• Using property for illegal use such as loitering or drug use
• Damage to the environment including littering or dumping of rubbish
• Vandalism, graffiti and fly-posting
• Begging for money
• Misuse of fireworks
• Inconsiderate use of vehicles including joy riding or abandoning vehicles.

ASB on council estates and property

Unfortunately, our tenants and leaseholders sometimes are involved in ASB. They may be victims or perpetrators. For information about our approach to ASB in our council estates and properties see:

• Anti-social behaviour policy
• Housing Services anti-social behaviour service standards

Reporting ASB online

All reports of ASB are dealt with in confidence. When appropriate we discuss the complaint with the person whom it is about, but only if you agree to this.

To take action against ASB you will need evidence. We will need you to help us collect this evidence. You can complete diary sheets which outlines: who, what and when incidents happen.

When you submit a report online there are a few things that may happen including:

• a letter of warning to the perpetrators
• patrols by the local Safer Neighbourhood Team or other Police teams
• Community Protection Notices which requires an action to be taken or something to stop. In this instance, a fixed penalty notice or prosecution can occur if breached.
• a civil injunction which is a court order that requires a person to do or stop doing a specific action
• a Public Space Protection Order (PSPO). PSPOs are a set of local conditions based on evidence of ASB. For example, street drinking, groups gathering or dogs off the lead
• a Criminal Behaviour Order (which used to be known as an ASBO)
• or closure of premises.

Hate crime

A hate crime is a criminal act motivated by prejudice or hostility. This is usually towards a person or their property based on their:

• Disability
• Race, colour, or nationality
• Religion or belief
• Sexual orientation
• Gender identity.

Harrow is a diverse borough and we celebrate our rich diversity. We are known for our inclusion so we have a zero-tolerance approach to hate crime.

We work to raise awareness of the different ways residents can report hate crime. Our aim is to bring the perpetrators to justice and get the victims the support they need.

Reporting hate crime

• Call 999 in an emergency, or 101 for non-emergencies.
• In person at a local police station
• Online at report-it.org.uk and stophateuk.org
• Stop Hate UK have a 24-hour helpline: 0800 138 1625, text: 07717 989025
• Through The Mayor of London's MOPAC hate crime app
• Incidents of antisemitism: cst.org.uk 
• Incidents of Islamophobia: tellmamauk.org

Community Remedies

A Community Remedy is a list of actions that can be used by the police. These are in response to low level crime and ASB such as;

• Low level criminal damage
• Low value theft
• Anti-social behaviour (where no crime has been committed).

The list will give victims a say in how the offender is dealt with out of court. An example includes fixing the damage, attending mediation, or doing unpaid work.

Community Trigger

A Community Trigger gives victims and communities the right to request a review of their ASB complaint.

The local Community Safety Partnership (CSP) will complete the review.  The CSP is a collective of agencies which:

• share information
• review what action has been taken
• decides whether more actions are possible or required.

When you can submit a Community Trigger

You can submit a Community Trigger if you:

• have complained about three separate but related ASB incidents and you
• consider no action has been taken.

These criteria must be met before you can submit a Community Trigger.