Trees

We know that some firms advertising as tree surgeons are operating in the borough. These companies are calling door to door, looking for work. Many of them do not have the right insurance or qualifications. Make sure you choose your tree surgeon carefully. Poor work can harm the tree and cause maintenance issues.

Things you should think about when looking for a tree surgeon:

• They should have employers' liability insurance. They should also have public liability insurance. They should be willing to provide evidence. You should reject them if they do not show or have qualifications. Tree surgeons have to hold NPTC certificates. This is for the use of chainsaws.
• Be aware of the laws around Tree Preservation Orders (TPO) and conservation areas. You could be liable for prosecution if you hire them to do unauthorised work.
• They should provide you with a written quote. Reject them if they do not.
• They should never pressure you to do unnecessary work. They should not force you into making a decision.
• They should not ask for cash payment upfront. Any firm that does this is a rogue trader. Do not use them.
• They should be willing to provide references of their other work. Online reviews are not always a reliable source.
• They should know current best practice. Ask if they know what BS3998:2010 is and reject them if they do not know.

For more information, see the Arboricultural Association.

The firms below have done work on protected trees in the London Borough of Harrow. This list of contractors is for your guidance only. It is not a recommendation by the London Borough of Harrow.