A guide to managing your licence online

You will need to add your licence to your account to access the new licensing system. This is so that you can submit annual fees and renewal applications moving forward.  

You can create an account at harrow.gov.uk/myaccount.

Check your email for a message from noreply@harrow.gov.uk. It will be requesting you to add your licence. Follow the instructions in the email to complete the process.

Please check your junk and spam folder. If you still can’t find the email, complete our licence enquiry form. Use it to update your information and request the email.

If you have added your licence to your account:

• Click the link in your reminder letter. Or, click the pay or renew button on the relevant licence webpage.
• Sign in to your MyHarrow Account.
• You will be instructed to make a payment or renewal application.

If you do not have an account or have not added your licence to your account:

• Create or sign in to your account at www.harrow.gov.uk/myaccount
• Whilst signed in, select the link in your reminder letter
• Enter your details on the registration page
• You will be instructed to make a payment or renewal application.

Yes, ensure each licence is added correctly. You can follow the provided instructions for each one.

If you need help, please complete our licence enquiry form.

No, only one user can add a licence to their account. They must also submit annual fees and renewal applications for that licence.

Yes, if you would like an agent or representative to manage your licence for you complete our licence enquiry form.

Yes, some applications are submitted by agents. They do so on behalf of the applicant. Once a licence is issued, submitting future annual fees will revert to the licensee. The licensee will get an email with an attachment. It will contain a link and instructions. They will use these to create and add their licence to their account.

No, agents will not have any access after the licence is issued. Unless the licensee asks licensing, the agent or representative will not get control of the licence. If you would like an agent or representative to manage your licence for you complete our licence enquiry form.