In order to be transparent and accessible we have published a number of housing related strategies and policies. This also helps to explain how we deal with the demand for affordable housing in the London Borough of Harrow, as the demand is ever increasing and we face new challenges.
As part of the development process we consult residents and other stakeholders when writing our housing strategies and policies.
And to help us consider the impact of our decisions we use equalities impact assessments - these can be in the form of a separate document or included within the policy/strategy. This ensures that our policies and services are fair and open to all. It also ensures that they meet the needs of all our service users.
Aids and Adaptations policy
This policy outlines the grants and help for disabled people. It is for adapting housing in the London Borough of Harrow.
Affordable homes
View our Affordable Homes Programme EDI Plan 2021-2026
Homelessness and rough sleeping strategy
This strategy describes how we help homeless households. It includes those who will not be able to afford to live in Harrow. It also includes temporary housing criteria where we may place you:
- Homelessness and rough sleeping strategy
- Homelessness strategy Equalities Impact Assessment
- Temporary Accommodation Allocation Policy
Housing allocation scheme
The scheme outlines who gets social housing in Harrow:
- Housing allocations full scheme
- Housing allocations policy summary
- Housing allocations Equalities Impact Assessment
Housing strategy
The housing strategy sets the vision and goals for housing in Harrow:
Tenancy strategy and policy
The strategy outlines our plan for social housing tenancies in Harrow:
Housing Strategies and policies specific to council tenants and leaseholders
Access Strategy
Our Housing Access Strategy explains how council tenants and leaseholders can access council services.
Anti-Social Behaviour Policy
The Anti-Social Behaviour policy (2020) outlines our approach to ASB in our council estates and properties.
Asset management strategy
View the January 2023 Cabinet report approving the London Borough of Harrow's Asset Management Strategy 2022-2026. (See point 87 for the Housing Asset Management Strategy and Action Plan).
Compensation policy
Complaints and compliments policy (Housing)
People with needs policy
In order to ensure we provide equal access to council services, it is important that we understand, record where necessary and utilise information to provide a tailored service.
Reasonable adjustments policy
Resident engagement strategy
The Housing Resident Engagement Strategy describes all the ways that you can get involved, have your say, ask questions and be heard. We welcome your engagement to help grow your community, shape services and help monitor outcomes.
If you would like to talk to someone in the Resident Engagement team email: rinvolve@harrow.gov.uk