Data protection

Internet browser security

The payment industry and internet community has upgraded security. You can no longer connect to online services using the SSLv3 protocol. The SSLv3 protocol is considered insecure.

Make sure your browser (or other software) can use and is configured to use 'Transport Layer Security' (TLS) 1.1 or above (TLS1.1 and 1.2).

If you are uncertain about the type of secure connection your browser or other software can support, check it at How's my SSL.

When sensitive data, such as cardholder data, is sent over the internet it must be encrypted. This will deter criminal activity and reduce the chance of data theft or fraud.

We keep our network and applications up-to-date with the latest security protocols. This ensures our compliance with the Payment Card Industry and Data Security Standards (PCI DSS).

This is not an action Harrow Council is taking alone. All websites that transmit or process credit card data must comply.

If you're using an old browser or an old version of Android or iOS on your phone, it might not be compatible with the current TLS v1.2 or above. As such you might not be able to communicate with certain areas of our websites.

In order to maintain a connection with our systems you might need to upgrade your browser. Below is a list of the minimum browser version you need to be compliant.

  • Chrome - v30 supports TLS 1.2
  • Firefox - v27 enables TLS 1.1 and 1.2 by default
  • Internet Explorer - v11 supports TLS 1.2 from Feb 2013
  • Opera - v17 has added support for TLS 1.2
  • Safari - v5 on iOS and v7 on OS X have added support for up to TLS 1.2
  • Android – v5 and upwards support TLS 1.2
  • Apple mobile iOS – iOS 5 and upwards supports TLS 1.2

How do I update my internet browser?

Keeping your Internet browser up-to-date is important for both security and efficiency.

We also recommend that you update:

  • plug-ins
  • extensions
  • other add-ons you've installed

You can visit the 'Browse Happy' website for help on how you can upgrade your internet browser.